Shipping Policy

Orders are prepared carefully before shipment. Delivery times may vary depending on destination, carrier handling, seasonal volume, weather conditions, customs review, or local service delays.

After an order is shipped, tracking information may be provided when available. Customers are responsible for entering a complete and accurate delivery address at checkout.

If a package appears delayed, lost, or marked delivered but not received, please contact us at service@lumitagecare.com so the issue can be reviewed.

Some products may ship separately if they are prepared from different fulfillment locations or packed in different parcels.

Delivery estimates are provided for reference and are not a guaranteed arrival date.